General liability is a broad category of insurance that covers common business risks from everyday operations. It’s not for auto or professional errors. Instead, it typically covers third-party bodily injury (like a customer slipping in a store), third-party property damage (like damaging a client’s property), and personal/advertising injury (like libel or slander). It’s a foundational coverage for most businesses to protect against claims from customers, vendors, or the public for incidents that occur on business premises or from general business activities.

Yes. Evidence can come from many sources. Security cameras from a business, traffic cameras, dashcams, or footage from witnesses’ smartphones can all be crucial. Your attorney can formally request this footage from the property owner, municipality, or individuals. It is important to identify and secure this evidence quickly, as many security systems automatically overwrite old footage after a set period, such as 30 or 90 days. Do not assume it will be saved for you.

The insurer calculates your vehicle’s “Actual Cash Value” (ACV). This is not the original purchase price or the cost to replace it with a new model. ACV is the fair market value of your specific car just before the accident, considering its age, mileage, condition, options, and recent sales of comparable vehicles in your area. You should review their valuation report for accuracy and provide evidence of recent major repairs or high-value options they may have missed.