Document everything meticulously. Use your phone to take clear photos and videos of all damage to your vehicle, the surrounding scene (skid marks, debris), and your visible injuries. Note the exact time and location. Get contact information from any witnesses; their independent accounts are invaluable. This evidence is your strongest tool for proving the incident occurred and supporting your claim with insurers and police.

Facts are objective, verifiable details (e.g., “The wet floor had no warning sign”). Opinions are subjective interpretations (e.g., “They were being careless”). Stick to observable facts: what you saw, heard, or can prove with evidence. Opinions can undermine your credibility. Let the collected facts—photos, documents, witness statements—lead to the logical conclusion about fault without you needing to state it as an opinion.

To have a strong claim, a visitor must generally establish four key points. First, the property owner had a duty of care. Second, a dangerous condition existed, like a wet floor or torn carpet. Third, the owner knew or should have known about it but did not fix it or warn you. Finally, this failure directly caused your fall and resulting injuries. Evidence like photos, incident reports, and witness statements is crucial.